{"id":5235,"date":"2025-12-29T14:58:04","date_gmt":"2025-12-29T09:28:04","guid":{"rendered":"https:\/\/moderntraders.store\/?page_id=5235"},"modified":"2025-12-29T15:05:22","modified_gmt":"2025-12-29T09:35:22","slug":"shipping-and-delivery-policy","status":"publish","type":"page","link":"https:\/\/moderntraders.store\/?page_id=5235","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5235\" class=\"elementor elementor-5235\">\n\t\t\t\t<div class=\"elementor-element elementor-element-762f1f5 e-flex e-con-boxed e-con e-parent\" data-id=\"762f1f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4c65ef elementor-widget elementor-widget-text-editor\" data-id=\"d4c65ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 data-path-to-node=\"3\">\u00a0<\/h6><h6 data-path-to-node=\"3\">Shipping and Delivery Policy<\/h6><p>\u00a0<\/p><p data-path-to-node=\"4\"><b data-path-to-node=\"4\" data-index-in-node=\"0\">Last Updated:<\/b> 28th December 2025<\/p><p data-path-to-node=\"5\">At <b data-path-to-node=\"5\" data-index-in-node=\"3\">Modern Traders<\/b>, we are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below to understand how your products will reach you.<\/p><h6 data-path-to-node=\"6\">\u00a0<\/h6><h6 data-path-to-node=\"6\">1. Order Processing Time<\/h6><ul data-path-to-node=\"7\"><li><p data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Standard Orders:<\/b> All orders are processed within <b data-path-to-node=\"7,0,0\" data-index-in-node=\"49\">1-2 business days<\/b> (excluding Sundays and holidays) after receiving your order confirmation email.<\/p><\/li><li><p data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">Bulk\/Heavy Orders:<\/b> Large orders for tiles or marble slabs may require <b data-path-to-node=\"7,1,0\" data-index-in-node=\"70\">2-3 business days<\/b> for secure packing and freight arrangement.<\/p><\/li><li><p data-path-to-node=\"7,2,0\">You will receive another notification when your order has shipped.<\/p><\/li><\/ul><h6 data-path-to-node=\"8\">\u00a0<\/h6><h6 data-path-to-node=\"8\">2. Shipping Rates and Estimates<\/h6><p data-path-to-node=\"9\">Shipping charges for your order will be calculated and displayed at checkout based on the <b data-path-to-node=\"9\" data-index-in-node=\"90\">weight<\/b> of your items and the <b data-path-to-node=\"9\" data-index-in-node=\"119\">delivery location<\/b>.<\/p><p data-path-to-node=\"9\">\u00a0<\/p><table border=\"1\" data-path-to-node=\"10\"><thead><tr><td><strong>Shipping Method<\/strong><\/td><td><strong>Estimated Delivery Time<\/strong><\/td><td><strong>Cost<\/strong><\/td><\/tr><\/thead><tbody><tr><td><span data-path-to-node=\"10,1,0,0\"><b data-path-to-node=\"10,1,0,0\" data-index-in-node=\"0\">Local Delivery (Kangra\/Pharer)<\/b><\/span><\/td><td><span data-path-to-node=\"10,1,1,0\">1-2 Business Days<\/span><\/td><td><span data-path-to-node=\"10,1,2,0\">Free \/ Flat Rate [\u20b9 Amount]<\/span><\/td><\/tr><tr><td><span data-path-to-node=\"10,2,0,0\"><b data-path-to-node=\"10,2,0,0\" data-index-in-node=\"0\">Standard Shipping (Himachal)<\/b><\/span><\/td><td><span data-path-to-node=\"10,2,1,0\">3-5 Business Days<\/span><\/td><td><span data-path-to-node=\"10,2,2,0\">Calculated at checkout<\/span><\/td><\/tr><tr><td><span data-path-to-node=\"10,3,0,0\"><b data-path-to-node=\"10,3,0,0\" data-index-in-node=\"0\">Heavy Freight (Tiles\/Marble)<\/b><\/span><\/td><td><span data-path-to-node=\"10,3,1,0\">5-10 Business Days<\/span><\/td><td><span data-path-to-node=\"10,3,2,0\">Calculated at checkout<\/span><\/td><\/tr><\/tbody><\/table><blockquote data-path-to-node=\"11\"><p data-path-to-node=\"11,0\"><b data-path-to-node=\"11,0\" data-index-in-node=\"0\">Note:<\/b> For very large bulk orders, we recommend contacting us directly at <b>+91 9218835188 <\/b>for a custom transport quote.<\/p><\/blockquote><h6 data-path-to-node=\"12\">3. Important: Heavy Item Delivery (Tiles &amp; Marble)<\/h6><p data-path-to-node=\"13\">For heavy construction materials like tiles, granite, and marble, we use specialized freight carriers. Please note the following:<\/p><ul data-path-to-node=\"14\"><li><p data-path-to-node=\"14,0,0\"><b data-path-to-node=\"14,0,0\" data-index-in-node=\"0\">Curbside Delivery Only:<\/b> The delivery truck will unload the materials at the <b data-path-to-node=\"14,0,0\" data-index-in-node=\"76\">curb or street level<\/b> nearest to your property.<\/p><\/li><li><p data-path-to-node=\"14,1,0\"><b data-path-to-node=\"14,1,0\" data-index-in-node=\"0\">Customer Responsibility:<\/b> The delivery personnel <b data-path-to-node=\"14,1,0\" data-index-in-node=\"48\">will not<\/b> carry materials up stairs, into elevators, or inside your home. Please ensure you have arranged for labor\/help to move the materials indoors upon arrival.<\/p><\/li><li><p data-path-to-node=\"14,2,0\"><b data-path-to-node=\"14,2,0\" data-index-in-node=\"0\">Accessibility:<\/b> Please ensure the delivery location is accessible by a delivery truck. If the road is too narrow, the driver will unload at the nearest accessible point.<\/p><\/li><\/ul><h6 data-path-to-node=\"15\">\u00a0<\/h6><h6 data-path-to-node=\"15\">4. Damages and Breakage<\/h6><p data-path-to-node=\"16\">We take great care in packing fragile items like sanitaryware and tiles. However, in the rare event that your order arrives damaged:<\/p><ol start=\"1\" data-path-to-node=\"17\"><li><p data-path-to-node=\"17,0,0\"><b data-path-to-node=\"17,0,0\" data-index-in-node=\"0\">Inspect Upon Arrival:<\/b> Please inspect the shipment <b data-path-to-node=\"17,0,0\" data-index-in-node=\"50\">while the driver is present<\/b>.<\/p><\/li><li><p data-path-to-node=\"17,1,0\"><b data-path-to-node=\"17,1,0\" data-index-in-node=\"0\">Note the Damage:<\/b> If you see broken boxes or chipped stone, note it clearly on the delivery receipt\/Bill of Lading <i data-path-to-node=\"17,1,0\" data-index-in-node=\"114\">before<\/i> signing.<\/p><\/li><li><p data-path-to-node=\"17,2,0\"><b data-path-to-node=\"17,2,0\" data-index-in-node=\"0\">Take Photos:<\/b> Take clear photos of the damaged items and the packaging.<\/p><\/li><li><p data-path-to-node=\"17,3,0\"><b data-path-to-node=\"17,3,0\" data-index-in-node=\"0\">Report Immediately:<\/b> Contact us at <strong>moderntraders054@gmail.com\u00a0<\/strong>or <b>+91 92188-35188<\/b>\u00a0within <b data-path-to-node=\"17,3,0\" data-index-in-node=\"81\">24 hours<\/b> of delivery.<\/p><\/li><\/ol><p data-path-to-node=\"18\"><b data-path-to-node=\"18\" data-index-in-node=\"0\">We cannot accept claims for breakage if they are reported more than 24 hours after delivery.<\/b><\/p><h6 data-path-to-node=\"19\">\u00a0<\/h6><h6 data-path-to-node=\"19\">5. Shipment Confirmation &amp; Order Tracking<\/h6><p data-path-to-node=\"20\">You will receive a Shipment Confirmation email once your order has shipped containing your tracking number (if applicable) or the driver&#8217;s contact details for local transport.<\/p><h6 data-path-to-node=\"21\">\u00a0<\/h6><h6 data-path-to-node=\"21\">6. Service Area<\/h6><p data-path-to-node=\"22\">Currently, Modern Traders ships to:<\/p><ul data-path-to-node=\"23\"><li><p data-path-to-node=\"23,0,0\"><b>All Himachal Pradesh.<\/b><\/p><\/li><li><p data-path-to-node=\"23,1,0\">We do not currently ship internationally.<\/p><\/li><\/ul><h6 data-path-to-node=\"24\">\u00a0<\/h6><h6 data-path-to-node=\"24\">7. Contact Us<\/h6><p data-path-to-node=\"25\">If you have any further questions, please don&#8217;t hesitate to contact us at:<\/p><p data-path-to-node=\"25\">\u00a0<\/p><ul data-path-to-node=\"29\"><li><p data-path-to-node=\"29,0,0\"><b data-path-to-node=\"29,0,0\" data-index-in-node=\"0\">Email:<\/b>\u00a0moderntraders054@gmail.com<\/p><\/li><li><p data-path-to-node=\"29,1,0\"><b data-path-to-node=\"29,1,0\" data-index-in-node=\"0\">Phone:<\/b>\u00a0+91 92188 35188<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 Shipping and Delivery Policy \u00a0 Last Updated: 28th December 2025 At Modern Traders, we are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below to understand how your products will reach you. \u00a0 1. Order Processing Time Standard Orders: All orders are processed within 1-2 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5235","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping and Delivery Policy - Modern Traders<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moderntraders.store\/?page_id=5235\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and Delivery Policy - Modern Traders\" \/>\n<meta property=\"og:description\" content=\"\u00a0 Shipping and Delivery Policy \u00a0 Last Updated: 28th December 2025 At Modern Traders, we are committed to delivering your order accurately, in good condition, and on time. 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